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Tips & Troubleshooting

The Record button is disabled​

Hover over the button to see the reason. Common causes:

  • Please login to start recording — you are signed out; use Login in the settings menu
  • Please wait for playback to finish completely — stop or finish playback first
  • Please wait for page to load completely — let the page finish loading

The upload button is disabled​

Uploading requires at least one recorded action and recording to be stopped. If you are not assigned to any projects, contact your administrator for access.

Playback stops on "Multiple Elements Found"​

A selector matched several elements. Pick the right element in the dialog, or switch When Duplicates are Found to Silent mode in Settings to always use the first match automatically. Consider editing the action's selectors to make them unambiguous — see Selectors.

Actions fail during playback​

  • Increase the Action Timeout / Assertion Timeout in Settings for slow pages
  • Slow the playback down with the Playback Speed dropdown to watch what happens
  • Use Step Over to execute actions one at a time and find the failing step
  • Open the failing action and check its selectors; remove stale ones with Delete All Failed Selectors

The panel disappeared​

The panel may be collapsed. Look for the small indicator pinned to the right edge of the page and click it to reopen the panel.

Where do I find the extension version?​

At the bottom of the panel, in the footer — together with your username when you are signed in. The settings panel footer also shows the version.

tip

The User Guide item in the settings menu opens this documentation at any time.